Effective Date: 20.Feb.2026
Hyper IT (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit https://hyperit.io
or use our software services.
Company Name:
Hyper IT
Registered Office:
Fruškogorska 1
21000 Novi Sad
Republic of Serbia
CEO:
Stefan Bosnic
Email:
inquiry@hyperit.io
Although Hyper IT is established in the Republic of Serbia, we provide digital services to customers located within the European Union. Therefore, certain processing activities fall within the territorial scope of Regulation (EU) 2016/679 (GDPR) pursuant to Article 3(2).
This Privacy Policy applies to:
Visitors of our website
Business partners and clients
Users of our SaaS platforms
API users
Individuals interacting with our services
A. Website Data
When visiting our website, we may collect:
IP address
Browser type and version
Operating system
Date and time of access
Referrer URL
Pages visited
Legal basis:
Art. 6(1)(f) GDPR – Legitimate interest (website security & performance)
B. Contact Data
When you contact us via form or email:
Name
Email address
Company name
Phone number
Message content
Legal basis:
Art. 6(1)(b) GDPR – Pre-contractual measures
Art. 6(1)(f) GDPR – Legitimate interest
C. SaaS Platform Data
When you use our software platforms, we may process:
Account credentials
Authentication data
Usage logs
Technical identifiers
User-generated content
Transaction or operational data
In many cases, we act as:
Data Processor (Art. 28 GDPR) on behalf of our clients
or Data Controller depending on the contractual setup
A Data Processing Agreement (DPA) is provided where required.
D. API & System Logs
For security and system monitoring purposes:
IP logs
Access timestamps
API request metadata
Error logs
Legal basis:
Art. 6(1)(f) GDPR – Legitimate interest (IT security)
Our website uses cookies for:
Technical functionality
Security
Performance analytics
Where legally required, we obtain your consent prior to storing non-essential cookies on your device in accordance with Art. 6(1)(a) GDPR.
You may withdraw your consent at any time via your browser settings.
A. Google Fonts
We use Google Fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When you access a page on our website that uses Google Fonts, your browser may establish a connection to Google’s servers in order to download and display the font correctly. In doing so, your IP address may be transmitted to Google.
Legal basis:
Art. 6(1)(a) GDPR – Consent
Further information:
https://policies.google.com/privacy
B. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies to analyze how users use our website. The information generated by the cookie about your use of the website may include:
IP address
Device type
Browser information
Usage behavior
Approximate location
This information may be transmitted to and stored on Google servers in the United States.
IP anonymization is enabled where technically feasible.
Legal basis:
Art. 6(1)(a) GDPR – Consent
Further information:
https://policies.google.com/privacy
C. Google reCAPTCHA
We use Google reCAPTCHA on our website to prevent automated abuse and spam in our contact forms.
This service is provided by Google Ireland Limited.
reCAPTCHA analyzes user behavior to determine whether an interaction is performed by a human. This analysis may begin automatically when a visitor accesses a page with reCAPTCHA enabled.
The analysis includes:
IP address
Mouse movements
Time spent on website
Browser and device information
Legal basis:
Art. 6(1)(f) GDPR – Legitimate interest in protecting our website against automated misuse and spam
and where required:
Art. 6(1)(a) GDPR – Consent
Further information:
https://policies.google.com/privacy
Our services may be hosted using cloud infrastructure providers. Hosting providers process data solely based on contractual agreements and in compliance with applicable data protection laws.
We implement appropriate technical and organizational measures (TOMs), including:
Encryption in transit (TLS)
Access control mechanisms
Role-based permissions
Logging and monitoring
Regular backups
We may engage third-party service providers for:
Cloud hosting
Email services
Infrastructure monitoring
Analytics
Where required, we conclude Data Processing Agreements with such providers.
A list of sub-processors may be provided upon request.
As Hyper IT is located in Serbia, personal data may be transferred outside the European Union.
Such transfers are safeguarded through:
Standard Contractual Clauses (SCCs)
Contractual safeguards
Technical security measures
We retain personal data only as long as necessary for:
Contractual obligations
Legal compliance
Legitimate business interests
After expiration of retention periods, data is securely deleted or anonymized.
If GDPR applies, you have the right to:
Access your personal data
Rectify inaccurate data
Erase data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
To exercise your rights, contact:
inquiry@hyperit.io
If you believe your data is processed unlawfully, you may lodge a complaint with a supervisory authority within the European Union.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.
We do not engage in automated decision-making or profiling that produces legal effects on individuals, unless explicitly stated in specific service agreements.
We reserve the right to update this Privacy Policy to reflect legal, technical or business developments.
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